在Verizon Communications 担任Customer Service Representative
2009 到 2010
Translation of fault report by Email and phone from Japanese customers to let non-Japanese engineers to investigate. Translate investigation report, reason for outage report into Japanese. Interpretation in engineer- customer conference call. Documentation of internal processes at customer service center.
在Elionetwork Pte.,Ltd. 担任Linguist, In house translator, reviewer
2006 到 2009
Translation of technical and marketing related materials, final quality assurance, edit, and proof reading. Used SDL Trados.