--- title: AI Translation Quality Assurance Coworker | Smartcat description: Automated translation quality assurance: the QA Coworker checks terminology, formatting, and accuracy in every language and scores it before you publish. canonical: https://www.smartcat.com/ai-coworkers/quality-assurance-coworker/ language: en updated: 2026-08-23 --- # AI Translation Quality Assurance Coworker | Smartcat ## Quality Assurance Coworker Translation quality assurance for every language — know your content is right before it ships. The Quality Assurance Coworker checks every translation for terminology, formatting, and accuracy errors, classifies each issue by type and severity, and gives you a quality score, so you publish on evidence, not hope. - [Book a demo](https://www.smartcat.com/book-a-demo/) - [Start free trial](https://smartcat.com/sign-up/) ## What does the Quality Assurance Coworker do? ## Catch Errors Before Your Customers Do The Quality Assurance Coworker scans translated content for mistranslations, terminology misses, formatting breaks, and inconsistencies against your glossaries and style guides. Every issue is classified by type and severity, so you see exactly what's wrong and how much it matters — before anything goes live. ## Get a Quality Score, Not a Gut Feeling Instead of “looks fine to me,” every piece of content gets a quality score built from classified, severity-weighted issues. Set your quality bar once, and let content that clears it move on automatically — while your experts spend their time only where the score says it's needed. ## It Measures. Your Other Coworkers Fix. The Quality Assurance Coworker works alongside the rest of your Smartcat AI coworkers: it flags and scores issues without touching the translation, the Reviewer Coworker makes the edits, and your AI Chief of Staff coordinates the handoff. You get an objective quality record at every step — with humans keeping the final call. ## Trusted by Fortune 1000 Brands to Close the Adaptation Gap ## Hear From Our Trusted Customers ### 50% ### more content output “Smartcat allowed us to handle an ever-increasing volume of content without breaking the bank or spending weeks looking for and onboarding new translators.” - [Read case study](https://www.smartcat.com/cases/expondo/) ### 400% ### faster turnaround time “Quality has markedly increased. The number of corrections is now much lower and the editing process is faster and less labor-intensive as a result.” - [Read case study](https://www.smartcat.com/cases/smith-nephew/) ### 70% ### cost savings “Stanley Black & Decker saved 70% on global content costs when switching to Smartcat.” - [Read case study](https://www.smartcat.com/cases/stanley-black-and-decker/) ## Quality Checks Inside the Tools You Already Use ### Google Drive Instantly validate translations in Docs, Sheets, and Slides. ### Adobe Experience Manager Run automated QA directly in your web publishing pipeline. ### Contentful Extend your CMS with automated global publishing. ### Figma Check localized UI and marketing visuals without switching tools. ### Google Docs Get fast, accurate quality checks on documents in Google Docs — with your experts in the loop. ### Zendesk Simplify multilingual support by validating help content in real time. ### Sitecore Integrate QA workflows directly into your Sitecore CMS. ### Salesforce Service Cloud Streamline translation reviews for customer service content. ### Drupal Seamlessly validate multilingual content across Drupal websites. ### WordPress Effortlessly localize WordPress sites, including multimedia and eCommerce elements. ### Salesforce Commerce Cloud Review and adapt e-commerce content before it goes live. ### Salsify Ensure consistent product content quality for global markets. ### ServiceNow Automate QA for ServiceNow workflows and knowledge bases. ### Google Sheets Translate and review spreadsheet content without the hassle. ### Salesforce Commerce Cloud Review and adapt e-commerce content before it goes live. - [Discover more Smartcat Integrations](https://www.smartcat.com/integrations/) ## Stop guessing. Start scoring. See the Quality Assurance Coworker score your own content — and know it's ready before it ships. - [Book a demo](https://www.smartcat.com/book-a-demo/?) - [Start free trial](https://smartcat.com/sign-up/?) ## More Coworkers to Explore ### AI Chief of Staff One interface that routes every task to the right coworker ### Content Translator Coworker Translate and localize any content into 280+ languages, on brand ### Content Update Coworker Find what changed and re-translate only what moved ### Reviewer Coworker Pre-review every translation for fluency, tone, and brand fit It's a really intuitive platform, offering a wide scale of opportunities to translate and to manage translations. Balázs S., Enterprise Jan 27, 2023 It takes what would have taken months with a third-party consultant, only minutes to translate an entire eLearning course. Heather M., Mid-Market Feb 15, 2023 Honestly, it was and still is a tool that streamlines the translation processes we request in the company. Alexia Jhoanna E., Enterprise Mar 8, 2023 ## Scale Safely With AI ### Role-based access controls Configure AI coworker access by department, role, or region to match your org structure. ### SSO and identity management Integrate seamlessly with your existing SSO provider to enforce authentication standards. ### SOC 2 compliant infrastructure Meet even the most stringent data security and governance requirements. ### AI interaction oversight Maintain centralized visibility into how AI is used across your teams and workflows. ### Audit trails and transparency See exactly who automated what, when, and where, enabling full compliance and accountability. ### Data encryption at rest and in transit Ensure sensitive content remains secure throughout its lifecycle with enterprise-grade encryption protocols. ## AI Coworker Resources & Insights ### What are AI coworkers? Explore the growing excitement surrounding AI coworkers, often called "digital employees" or "virtual teammates," and how they are transforming business operations. Learn more ### Making work more human with AI Learn from Stacey Richey, Smartcat's VP of People, about how Smartcat leverages AI to augment, rather than substitute, human contributions. Learn more ### How to translate SCORM courses with Smartcat for Articulate Rise 360 Discover how to instantly translate e-learning courses without compromising layout, interactivity, or SCORM compliance. Learn more ## FAQs ### What is translation quality assurance? Translation quality assurance (TQA) is the process of checking translated content against defined error categories — terminology, formatting, accuracy, consistency — and recording what was found, so quality is measured rather than assumed. The Quality Assurance Coworker runs that process automatically in every language: it classifies each issue by type and severity and produces a quality score for each piece of content, using your own translation memories, glossaries, and style guides as the standard. ### What is the Quality Assurance Coworker? The Quality Assurance Coworker is an expert AI coworker that checks translated content for terminology, formatting, and accuracy errors. It classifies every issue by type and severity and produces a quality score for each piece of content — without editing the translation itself. It runs on your translation memories, glossaries, and style guides in Smartcat, so its checks reflect your standards, not generic rules. ### How is it different from the Reviewer Coworker? They split the review job in two. The Quality Assurance Coworker measures: it classifies issues and produces a quality score without changing the translation. The Reviewer Coworker improves: it edits translations and leaves comments. Many teams use both — QA tells you where quality stands, the Reviewer closes the gap. ### What goes into the quality score? Every issue the coworker finds — mistranslations, terminology misses, formatting breaks, inconsistencies with your glossaries and style guides — is classified by type and weighted by severity. The score rolls those findings into one number per piece of content, so you can set a quality bar and see objectively whether content clears it. ### How does it learn our brand and terminology? It connects to the translation memories, glossaries, and style guides you already have in Smartcat. As your team corrects and approves content, its understanding of your standards keeps improving — so the checks get closer to how your best reviewers judge quality, across every market and channel. ### Does it replace human reviewers? No. It gives your reviewers evidence: a classified issue list and a score, before a human opens the content. Your experts skip the content that clears the bar and focus on the judgment calls that don't. Nothing ships without your sign-off. ### Is our data secure? Yes. Smartcat is a SOC 2 compliant organization with role-based access controls, SSO, audit trails, and encryption in transit and at rest. Your content is never used to train public models, and you control what data is stored and how it's applied.